Contact Us

Contact The Ordinary for product, order, shipping, return, payment, or privacy assistance.

Customer support

Phone: (204) 986-9409
Email: watanabekokatsu686@gmail.com
Business or mailing address: 366 Qu'appelle Ave, Winnipeg, Manitoba, R3B 1W9, Canada

Hours and response

Support is handled during business days in America/Los_Angeles. Response time depends on request volume. For an order question, include the order number and a concise description, but never send a full card number, security code, or password.